The NameMapper is a Java applet, which means that in order to use it you need to have Java enabled in your Web browser and, if you are behind a firewall, that firewall needs to allow Java. For instructions on enabling Java in your browser, visit http://java.com/en/download/help/enable_browser.xml
Visit the following URL http://www.babynamewizard.com/user/password and follow the instructions to have a new password sent to the email address you used when you registered for the site.